Hear it before Google does.

Customers notice what could be better, and most will never tell you to your face. Knoted gives them a QR sign to scan and a private line to tell you instead of the internet. No app, no login, no survey.

The ones who quit almost never say why. A QR sign gives them a private way to tell you first. Anonymous, 10 seconds, no app.

They wait until they are booking somewhere else. A sticker on the mirror gives clients a private way to tell you first, while they’re still in the chair.

Room temperature, mat spacing, the music: the small things that lose regulars are the ones nobody mentions. A QR sign gives them a private way to say it before they stop showing up.

The residents most likely to leave never file a ticket. A QR sign in each amenity space gives them a private way to tell you first. It stays anonymous, and there is nothing to install.

Get your sign See how it works

$39/mo founding rate · first sign included · 30-day money-back guarantee

$149/mo per community · founding rate for the first ten →

When’s the last time a customermemberclientregularresident complained to your face?

Almost never, and not because nothing’s wrong. The furious write a one-star review. The delighted write five. Everyone in between says nothing, and just decides whether to come back.

Almost never, and not because nothing’s wrong. The furious write a one-star review. The delighted write five. Everyone in between says nothing, and just decides whether to renew.

Almost never, and not because nothing’s wrong. The furious write a one-star review. The delighted write five. Everyone in between says nothing, and just decides whether to rebook.

Almost never, and not because nothing’s wrong. The furious write a one-star review. The delighted write five. Everyone in between says nothing, and just decides whether to come back.

Almost never, and not because nothing’s wrong. The furious write a one-star review. The delighted write five. Everyone in between says nothing, and just decides whether to renew the lease.

“Everything was great.”“Everything’s fine.”

It’s what people say on the way out. The real answer gets typed into a phone in the parking lot, or never said at all.

It’s what residents say in the hallway. The real answer arrives as a notice to vacate, once it’s far too late to fix.

The internet hears it first.Your ratings hear it first.

The first time you learn about a problem shouldn’t be a public one-star review you can’t take down.

The first time you hear about the gym or the package room shouldn’t be a one-star review a prospect reads on the way to a tour.

Comment cards don’t cut it.Surveys come too late.

Paper boxes run out of pens and get emptied never. Survey links feel like homework. Neither works in the moment.

An annual satisfaction survey tells you in March what went wrong in October. A work order only covers what’s broken, not what’s wrong.

How Knoted works

Three steps, and the first one is ours.

1
Printed Knoted tabletop QR sign on a restaurant table

We ship your signs.

Pick counter signs, tabletop cards, mirror stickers, or gym tags. The Knoted plan includes your first printed sign, extras are $5 each whenever you want more, and print-ready files come with every plan.

Pick equipment tags, area signs, mirror stickers, or counter signs. The Knoted plan includes your first printed sign, extras are $5 each whenever you want more, and print-ready files come with every plan.

Pick mirror stickers, counter signs, or bathroom signs. The Knoted plan includes your first printed sign, extras are $5 each whenever you want more, and print-ready files come with every plan.

Pick mirror stickers, counter signs, or bathroom signs. The Knoted plan includes your first printed sign, extras are $5 each whenever you want more, and print-ready files come with every plan.

Pick counter signs, tabletop cards, or mirror stickers for the clubhouse, gym, package room, or pool deck. The Knoted plan includes your first printed sign, extras are $5 each whenever you want more, and print-ready files come with every plan.

2
Got a suggestion? Try me

CustomersMembersClientsRegularsResidents scan & speak up.

One scan opens a simple note, anonymous by default. About ten seconds, and nothing to install. Type one above and watch where it goes.

3

You read it in your inbox. Or ours.

Every note arrives tagged with the sign it came from, so you know exactly where to look. Emails come at the pace you pick: instant, a Monday digest, both, or none. The dashboard keeps the full record either way. Mark notes done there, or never open it at all.

That’s the whole thing.

Get your own sign →
QR code that opens the Knoted demo note page

Or try it the way they will.

Scan this with your phone, the way a customermemberclientregularresident would. It opens the exact page a printed sign opens, in demo mode, and nothing is sent. Or open it in this tab.

What you receive

Printed things, made for real rooms.

This is what arrives: printed, with your QR code already applied, ready to stand or stick. Your plan's included signs come from this lineup, extras are $5 each anytime, and you can tap any photo to look closer.

This is what arrives: your pack includes signs for up to 10 amenity spaces, each printed with that space’s own QR code. Extras are $5 each. Tap any photo to look closer.

Putting them up

Nothing gets drilled into your walls.

The mounting is already on the back when the envelope arrives. Putting a sign up means pressing it to the wall, and taking it down leaves no mark, so where a sign hangs is a decision you can change, not a hole you drilled.

Indoors, it presses on.

Wall signs ship with 3M Command strips already applied. Press the sign where you want it: it holds on painted walls, lifts off clean, and clicks straight back on. No tools, no adhesive to fuss with, nothing to assemble.

Outdoors, it snaps on.

Signs that live outside, at the pool or the dog run, arrive with a weather-rated 3M Dual Lock snap-on mount instead. The mount stays put through sun and rain, and the sign clicks off whenever you want it down.

And it moves with you.

Every sign carries its own QR code, so you can see which spots get notes. If a sign sits quiet, lift it off and try a better wall. No holes to patch, no trace it was ever there.

The rest mount themselves: the tabletop card folds into its own stand, the bill insert slips into the bill folder, and the mirror sticker peels and sticks.

The mirror sticker asks even less: peel, stick, done.

The suggestion box, minus everything that made it fail.

And it is not only what went wrong. The same line carries the ideas people would never say out loud: the seat that needs shade, the class time that would fill, the thing you should add.

The feedback residents won’t put in a survey.

Not once a year, and not only when something is broken. The same sign carries what a resident would never open a work order for: the courtyard light that stays out, the gym equipment that’s worn, the amenity hours that don’t fit their schedule.

Knoted Paper suggestion box Online survey links
Captures feedback in the moment Sometimes ✗  Days later, by email
Anonymous by default Rarely
Nothing to restock or empty ✗  Pens, cards, checking
You hear it the moment it’s sent  Live inbox ✗  Sits in a box for weeks ✗  Whenever you open the results
Tells you where the issue is  Per-sign QR codes ✗  One box, no context ✗  One link for everywhere
Feels quick, not like homework  ~10 seconds If there’s a pen ✗  10-question forms
Every note kept, nothing lost ✗  Cards get tossed Buried in spreadsheets
Knoted Annual resident survey Work orders Online reviews
Hear it in the moment  Live inbox ✗  Only at survey time Only when something breaks ✗  After the fact, in public
Suggestions, not just repairs Only at survey time ✗  Repairs only ✗  Praise or complaints
Anonymous, no login Often tied to the unit ✗  Tied to the unit ✗  Public, by name
By amenity space  Per-sign QR ✗  One survey for all By unit, not space ✗  The whole property
Quick to leave  ~10 seconds ✗  A long form A form per issue If they bother
Before the notice to vacate ✗  Often too late ✗  Already public
Pricing

Less than the cost of one lost customermemberclientregularresident.

Two plans for small businesses, and one built for apartment communities. Knoted ships the signs and brings the notes to you; Pro covers a small business with up to three locations. Extras are $5 each, one time, and every sign type is pictured above.

One plan for your gymsalonstudio, however many signs you put up. Knoted ships the signs and brings the notes to you. Extras are $5 each, one time, and every sign type is pictured above.

One plan, priced per community, because a community is a handful of amenity spaces and each one gets its own sign, its own notes and its own line in the report. We build your sign pack from your list of spaces, print it and ship it with onboarding, and every sign type is pictured above.

Multi-location
$119/mo

For a small business with up to three locations. A cafe with three shops, a gym with two clubs.

Live today

  • Everything in Knoted
  • 3 printed QR signs included, extras $5 each

Shipping with the first Pro businesses

  • Up to 3 locations, each with its own inbox
  • A monthly report per location
  • Export every note to CSV
Start with Pro
Apartment communitiesFounding rate · first ten

Knoted for Communities

$249$149/mo per community

The first ten communities lock $149/mo per community for as long as they stay subscribed. $249/mo per community after that. It’s the trade for piloting something new.

For apartment, HOA and student housing communities. One price per community, however many amenity spaces it has.

Live today

  • Everything in Knoted, for every amenity space
  • Every note tagged to the space it came from
  • Amenity sign pack included: signs for up to 10 amenity spaces, extras $5 each
  • Print-ready files for extra signs
  • Your suggestion inbox, updating live
  • An email the moment a note comes in
  • A weekly digest of what residents said
  • Your own categories, up to 8: residents tag their note, you filter by it
  • Reply to residents who leave an email

Built with your pilot

  • Team access, so the office and maintenance each get their own login
  • Per-space routing, so a pool note reaches whoever fixes the pool
  • A monthly community report, a roll-up across communities, and CSV export
Get one-pager Read it first

Billed per community and invoiced rather than run through checkout, so there is no card to enter. The rate above is the rate. The founding rate is locked for as long as you stay subscribed. 60-day money-back guarantee from the day your signs arrive.

Knoted is live in cafes, gyms, and salons today. Apartment communities are the pilot, and that’s what the founding rate is for.

Need more signs? Extras are $5 each, one time. Add them at checkout or order more from your dashboard anytime. Print-ready files are included too.

Need more signs for a space the pack doesn’t cover? Extras are $5 each, one time, ordered from your dashboard anytime. Print-ready files are included too.

Running a portfolio of communities, or more than three business locations? Email us and we’ll get you set up.

More than one location, or a portfolio of apartment communities? Email us and we’ll get you set up.

Running a portfolio of communities? Tell us how many and we’ll quote the whole thing.

The keep-the-sign guarantee

Try Knoted for 3060 days from the day your signs arrive. If it isn’t working for your businesscommunity, say so and we refund everything, your plan and any extra signs. No questions asked, and the printed sign is yours to keep. There is nothing to send back.

  • 3060 days from sign delivery
  • Full refund, extra signs included
  • No questions asked
  • You keep the sign, nothing to send back

Before you decide, the three things everyone asks

Is customerresident feedback really anonymous?

Yes. Notes are anonymous by default. No account, no name, no tracking. CustomersResidents can optionally leave an email if they'd like a follow-up, but it's never required.

Will customersresidents actually use it?

Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in step two of this page is exactly what your customers get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in step two of this page is exactly what a resident sees, so try it and time yourself. No app, no account, no name, about ten seconds with the phone they’re already holding. Placement does the rest: the sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. Every sign carries its own QR code, so you see which spaces talk and can move any sign that sits quiet. And the pilot carries a 60-day money-back guarantee from the day your signs arrive.

What do I physically receive?

A printed sign, ready to put out the moment you open the envelope, with your QR code already applied. Every sign photo on this page is the actual product, and tapping one opens it full size. The Knoted plan includes your first printed sign, and Pro includes three. Extra printed signs are $5 each, one time: counter signs, tabletop cards, mirror stickers, gym tags, and more. Every sign you own also comes with its print-ready PDF, downloadable from your dashboard, so a local print shop can run extras whenever you want.

A printed sign, ready to put out the moment you open the envelope, with your QR code already applied. Every sign photo on this page is the actual product, and tapping one opens it full size. Your plan includes your first printed sign. Extra printed signs are $5 each, one time: counter signs, tabletop cards, mirror stickers, gym tags, and more. Every sign you own also comes with its print-ready PDF, downloadable from your dashboard, so a local print shop can run extras whenever you want.

The amenity sign pack: printed signs for up to 10 amenity spaces, each carrying that space’s own QR code, already applied. We build the list with you at onboarding, print the pack, and ship it to your office. The sign photos on this page are the actual products, and tapping one opens it full size. Nothing to assemble. Extra signs are $5 each from your dashboard, and print-ready files are included if you’d rather run more at a local print shop.

The people who already pay you usually know what would make more people pay you.

The residents who renew usually know what would make more residents renew.

Built for the places people actually notice things.

Cafes & restaurants

Seating, comfort, service, pickup flow, and small menu ideas.

Salons & barbershops

Wait times, comfort, cleanliness, and the overall visit.

Gyms & studios

Broken equipment, locker rooms, cleanliness, and layout.

Apartments & property

Residents flag fixes in shared spaces before they escalate.

Anywhere people notice things works too: retail, kiosks, offices. These four are just where Knoted lives today.

Christian, founder of Knoted

I’m Christian. I build Knoted from Long Island, New York, and for now I print, pack, and ship every sign myself.

Knoted exists because of a suggestion box in a cafe near me. I had an idea I genuinely wanted to leave them: the window seats get blasted by afternoon sun, and blinds would fix it. But there was no paper by the box, everyone was busy, and saying it to someone’s face felt strange. So I left, and they never heard it. I keep thinking about how many times a day that happens in every business.

Every support email lands in my own inbox, and I usually answer the same day.

Knoted is new, and I won’t pretend otherwise. What I can offer is the guarantee, and me: if it doesn’t earn its keep, the risk is mine, not yours, and I’d genuinely rather refund you and hear why.

Christian, founder of Knoted · hello@knoted.app

FAQ

Fair questions.

Is customerresident feedback really anonymous?

Yes. Notes are anonymous by default. No account, no name, no tracking. CustomersResidents can optionally leave an email if they'd like a follow-up, but it's never required.

Is this just a complaint box?

No. The sign asks for suggestions, not grievances, and what that invites is ideas: the seat that needs shade, the class time that would fill, the drink you should add. Complaints are welcome too, and better a private note than a public review. But the real prize is that the people who already pay you usually know what would make more people pay you.

It’s anonymous. Can someone abuse that?

Someone could type something dumb, sure. It lands in your inbox, only you see it, and you delete it and move on. Nothing a customerresident writes is ever published anywhere, so a crank has no audience.

Do customersresidents need to download an app?

No. Scanning the QR code opens a simple web page where they type a quick note and hit send. No app, no login, no survey. It takes about 10 seconds.

Will customersresidents actually use it?

Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in step two of this page is exactly what your customers get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in step two of this page is exactly what a resident sees, so try it and time yourself. No app, no account, no name, about ten seconds with the phone they’re already holding. Placement does the rest: the sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. Every sign carries its own QR code, so you see which spaces talk and can move any sign that sits quiet. And the pilot carries a 60-day money-back guarantee from the day your signs arrive.

What do I physically receive?

A printed sign, ready to put out the moment you open the envelope, with your QR code already applied. Every sign photo on this page is the actual product, and tapping one opens it full size. The Knoted plan includes your first printed sign, and Pro includes three. Extra printed signs are $5 each, one time: counter signs, tabletop cards, mirror stickers, gym tags, and more. Every sign you own also comes with its print-ready PDF, downloadable from your dashboard, so a local print shop can run extras whenever you want.

A printed sign, ready to put out the moment you open the envelope, with your QR code already applied. Every sign photo on this page is the actual product, and tapping one opens it full size. Your plan includes your first printed sign. Extra printed signs are $5 each, one time: counter signs, tabletop cards, mirror stickers, gym tags, and more. Every sign you own also comes with its print-ready PDF, downloadable from your dashboard, so a local print shop can run extras whenever you want.

The amenity sign pack: printed signs for up to 10 amenity spaces, each carrying that space’s own QR code, already applied. We build the list with you at onboarding, print the pack, and ship it to your office. The sign photos on this page are the actual products, and tapping one opens it full size. Nothing to assemble. Extra signs are $5 each from your dashboard, and print-ready files are included if you’d rather run more at a local print shop.

Do I need to install anything?

No assembly, no tools, and nothing to set up. Every sign arrives printed with your business'scommunity's QR code already applied. The tabletop card folds into its own stand, the bill insert slips into your bill folder, and the mirror sticker peels and sticks. Wall signs ship with 3M Command strips already on the back, so they hold on painted walls, lift off clean, and click back on, and outdoor signs use a weather-rated snap-on fastener instead. Nothing gets drilled into your walls. If a sign ever wears out, replacements are $5 flat, and every plan includes print-ready files, so a fresh one is never more than a local print shop away.

How do I get started?

Add your business and you'll get your dashboard and a QR code right away, no card needed. Pick a plan when you're ready to go live: your feedback page activates the moment payment clears, and we ship your printed signs after setup.

Tell us about your community and we'll send a quote, then invoice you: there is no checkout to click through. We set up your dashboard and QR codes with onboarding, and print and ship your amenity sign pack after setup.

Can I cancel anytime?

Yes. Plans are month-to-month. Cancel from your billing settings whenever you like and you'll keep access through the end of the period. No contracts, no lock-in.

Is there a free trial?

No. Setting up is free, meaning your account, dashboard, and QR code with no card needed, and paid plans carry the 30-day guarantee: if you don’t want it, say so within 30 days of your signs arriving and we refund everything.

No, and none is needed. Knoted for Communities is invoiced after a quote rather than run through checkout, so there is nothing to sign up for on trial. The 60-day money-back guarantee is the trial: if it isn’t working, say so within 60 days of your signs arriving and we refund everything.

What's the founding rate?

The first 20 businesses to activate get Knoted for $39/mo instead of $49/mo, and that price is locked for as long as you stay continuously subscribed. It never steps up. Everything else works the same: the whole Knoted plan, month-to-month, and the full no-questions-asked refund guarantee. Cancel and the founding rate ends with the subscription. Once the 20 spots are taken, Knoted is $49/mo for everyone after. Why does it exist? The first businesses are backing something new without a track record, and a locked lower price is the honest trade for that.

What's the founding rate for communities?

The first ten communities to come on get Knoted for Communities at $149/mo per community instead of $249/mo, and that price is locked for as long as the community stays continuously subscribed. It never steps up. The price is per community however many amenity spaces it has, and the amenity sign pack is printed and shipped with your onboarding either way. Communities are billed per community and invoiced after a quote rather than through checkout, so there is no card to enter. The 60-day money-back guarantee runs from the day your signs arrive, and cancelling ends the founding rate with the subscription. Once the ten spots are taken, it’s $249/mo per community for everyone after. Why does it exist? The first communities are piloting something without a track record, and a locked lower price is the honest trade for that.

What if it doesn't work for my businesscommunity?

Then you shouldn't pay for it. Both plans have a no-questions-asked guarantee: say so within 30 days of your signs arriving and we'll refund everything, your plan and any extra signs. No forms, no phone call, no convincing us, and the printed sign is yours to keep.

Then you shouldn't pay for it. Your plan has a no-questions-asked guarantee: say so within 30 days of your signs arriving and we'll refund everything, your plan and any extra signs. No forms, no phone call, no convincing us, and the printed sign is yours to keep.

Then you shouldn't pay for it. Knoted for Communities has a no-questions-asked guarantee: say so within 60 days of your signs arriving and we'll refund everything, your plan and any extra signs. No forms, no phone call, no convincing us, and the printed sign is yours to keep.

How is Knoted different from Google reviews or survey tools?

Reviews are public and after the fact. Surveys feel like homework and arrive days later by email. Knoted captures feedback privately, in the moment, while the customerresident is still in your space, so you can fix it before it becomes a review. Knoted never posts anything publicly and doesn't touch your Google listing. It's a private channel you own.

Get your sign

Start hearing what your customersmembersclientsregularsresidents won’t say out loud.

Add your business and get your dashboard and QR code in minutes. Choose a plan when you’re ready to go live.

Pilot pricing is $149/mo per community, flat, with the sign pack included. Tell us where to send the one-pager and it lands in your inbox right away.

No card to set up 30-day money-back guarantee 60-day money-back guarantee
Apartment communities Not ready to start today?

Bring Knoted to your community.

Get the founding details in your inbox.

Tell us where to send it and the one-pager lands in your inbox right away: pricing, terms, and what is built today, in a form you can forward to whoever approves it. A real reply follows within one business day.

Prefer to look it over first? Tell us about your gym or studio and we’ll email the founding rate details and a link to get started when you’re ready.

Knoted QR sign in an apartment package room
Knoted QR sign at an apartment pool deck
Knoted QR sign on a clubroom wall

What arrives

A printed sign for each amenity space you list, up to 10 included: pool, fitness center, package room, clubroom, pet station. Each sign carries that space’s own QR code, already applied. We build the list with you at onboarding, print the pack, and ship it to your office. Need more than ten? Extras are $5 each. Nothing to assemble, and the photos here are the actual products. Tap one to look closer.

Will residents actually use it?

Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in step two above is exactly what a resident sees, so try it and time yourself. No app, no account, no name. The sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. And because every sign has its own QR code, you see which spaces talk and can move any sign that sits quiet.

Ready now? Get your sign →

Add details so we can quote faster optional

It carries the pricing, the terms, and what is built today, in a form you can forward to whoever approves it. Founding rate is $149/mo per community for the first ten, instead of $249/mo per community, locked for as long as you stay subscribed. No card, and asking costs you nothing.

Founding rate is $39/mo for the first 20 gyms, instead of $49/mo, locked for as long as you stay subscribed. Your first sign is included, extras are $5 each, and every plan carries a 30-day money-back guarantee from the day your sign arrives.

Prefer email? Write to hello@knoted.app.