Knoted

Private customer feedback

Private member feedback

Private resident feedback

Know what your customers notice.

Know what your members notice.

Know what your members notice when you’re not on the floor.

Know what clients notice but won’t say at the chair.

Know what your residents notice.

Put a private suggestion line inside your business and see what they tell you.

Put a private suggestion line inside your salon and see what clients tell you.

Put a private suggestion line inside your gym and see what members tell you.

Put a private suggestion line inside your studio and see what members tell you.

Knoted gives residents a private way to speak up in the moment, then shows you what they noticed, where it happened, and what keeps coming up so you know what to improve.

Choose your signs Get the one-pager
$29/mo per locationAnonymous by default1 printed sign included10 seconds30-day guaranteeNo app

Founding rate $149/mo per community instead of $349, locked for as long as you stay.

See the real signs before you pay a dollar.

No drilling or tools required Anonymous by default In stock, in your hands within a week 60 days, no questions asked No drilling or tools required No drilling or tools required 30-day money-back guarantee In stock, in your hands within a week In stock, in your hands within a week Your amenity sign pack included Anonymous by default 30-day money-back guarantee 30-day money-back guarantee One price, however many spaces ($30 one time each) Anonymous by default Anonymous by default

The sign

Try it

Scan, write, watch it land, mark it done.

Follow the full loop

A small thought becomes something you can actually improve.

Type a note, watch it appear in Knoted with a source and category, then mark it done. Nothing leaves this page.

1. Scan the sign
2. They scan and type
Got a suggestion?Anonymous by default
3. It appears in Knoted
KnotedWaiting

A note will appear here after you send it.

Counter sign · ServiceWeight floor · EquipmentStudio floor · ClassesClubroom sign · Amenities

That is why the software exists. The sign caught a thought. Knoted made it something you can act on.

Choose your signs

We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

The other side of the sign

What your team sees.

Notes land in one list, tagged with the sign they came from. Your front desk marks one handled, stars the one that matters, and that is the whole job. This is the real thing, with real controls. Nothing here is sent.

Suggestions · Last 7 days 3 new

    Tap Done when it is handled, or Important to pin it to the top. Both undo.

    Monday morning, this is in your inbox.

    Knotednotes@knoted.app Mon 9:00 AM

    By sign:

        This lands every Monday morning. Turn it off any time, or switch to an email per note as they arrive.

        That is what your team gets.

        Get started

        Coming with the pilot

        Room for the whole team. And the whole portfolio.

        Teams that run more than one front desk keep asking the same three questions: can my staff log in, what do I send the owner every month, and can I see every communitylocation at once. Here is how each will work. All three come with the pilot, and the first teams in it are shaping them now.

        A login for everyone on the team

        No shared passwords and no forwarded emails. The office, the front desk, and maintenance each sign in as themselves, see the notes that concern them, and mark their own work done. Settings and billing stay with you.

        A monthly report you can forward

        On the first of the month: what came in, what your team handled, what kept coming up, and how it compares to the month before. Written to go to an owner or a board exactly as it lands, with a CSV of the month behind it.

        Every propertylocation on one page

        Each one keeps its own signs, inbox, and report, and they roll up into one view: the busy one, the steady one, and the quiet one that needs a visit. One login for you, one invoice for all of it.

        Where this stands: these three are the pilot’s build list, shaped with the first teams that run them. The signs, the team inbox above, per-note email alerts, and the Monday digest are live today.

        Running more than one communitylocation? Tell us about your portfolio.

        Works with your workflow

        Your team does not need another system to watch.

        Knoted catches the resident feedback that never becomes a work order, then helps route the actionable notes into the workflow your site team already uses.

        Live today

        See the note while it is still fixable

        Every submission reaches the Knoted inbox with the community, amenity space, category, and time attached. Email alerts keep the right people from waiting for another dashboard check.

        Pilot setup

        Route it to the team that owns it

        Choose the destination by community or type of note, so a maintenance issue can reach the site’s existing queue while resident-experience feedback stays with management.

        Enterprise rollout

        Connect the system you already run

        If your rollout requires Yardi, RealPage, Entrata, or another property platform, we scope that connection with your team instead of forcing every community into a new process.

        Knoted is not a replacement for your PMS or work-order software. It is the private listening layer beside it—built to catch what residents would otherwise keep to themselves.

        Real feedback · Pilates studio

        A real thought that almost went unsaid

        “For the mat sculpt classes it would be awesome to have the music turned up a little and a little more energy!”
        Received from an Eastern Shore Core client during their first week using Knoted.

        Nothing was “wrong.” They liked the class. They just had one small idea that could make it even better.

        Choose your signs

        We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

        Hear the little things without asking clients to speak up

        1
        Knoted suggestion sign on the wall of a pilates studio beside reformers

        Place your signs

        Front desk, mirrors, reformer area, changing room, wherever thoughts happen.

        2
        Knoted QR sign on a pilates studio mirror

        Clients scan

        No app. No login. They type a quick suggestion anonymously.

        3

        You hear it

        Each suggestion tells you which sign it came from, so you know exactly where it happened.

        Put an ear in every part of your studio

        Print a sign at home to start. Add more anywhere you want clients to be able to speak up.

        Knoted sign at a front desk
        Front deskWhere they almost say it, and then don’t.
        Knoted sign in a reformer area
        Reformer areaThe thought that shows up mid-class.
        Knoted sign on a studio mirror
        MirrorRight where they see themselves working.
        Knoted sign in a changing room
        Changing roomThe private thought after class.
        Knoted sign in a studio lounge
        Entrance / loungeOn the way in, or on the way out.

        No drilling. No tools. We ship them ready to place.

        Every suggestion lands in one place

        • See exactly which sign it came from
        • Categorize and mark feedback handled
        • Get instant email notifications
        • Receive weekly summaries
        • Reply when the client chooses to leave contact information

        Better in your inbox than left unsaid

        A client reviews you once, if ever, and usually at the extremes. Everything else they notice over years of classes has nowhere to go.

        Knoted is there every visit, for any thought, and it reaches you first, privately, while you can still do something about it.

        The part nobody says out loud The part nobody says out loud The part nobody says out loud

        You can’t be on the floor all day anymore.

        In a studio this small, honesty is harder, not easier.

        Nobody complains with the owner standing at the register.

        When it was 40 members, you heard everything, because you were standing right there. At 400, with staff and a second shift, that ear to the ground is gone. Not because you stopped caring. Because you can’t be everywhere.

        And even when you are there, saying the critical thing to an owner’s face is awkward. There’s a line at the desk, your staff are mid-shift, and nobody wants to be “that person.” So members say nothing, and the note you needed walks out the door with them.

        A small sign fixes the physics. It’s on the wall at 5am and at 9pm, on every shift you can’t work, and it takes the face-to-face out of being honest.

        You know every member by name. You teach half their classes. That closeness is exactly why you are the last person to hear the truth. At a 400-member gym a complaint costs nothing, because nobody knows who you are. Here, it costs something.

        She is in your Tuesday 9am and your Thursday 6pm. She likes you. So she is not going to stand at the desk and tell you the reformer feels wrong, or that the new instructor talks over the music, or that the changing room smells. She will tell six friends, and one morning she will quietly stop booking.

        A small sign fixes the physics. It takes your face out of the exchange, so a member can be honest without spending anything on the relationship. That is the whole trick, and it is why anonymous notes read nothing like what people say to your face.

        You are usually right there, close enough to ask how everything was. Most people say fine. Not because everything is fine, but because the person who could fix it is standing three feet away, waiting for the answer.

        It is not that people have nothing to say. It is that nobody wants to be the one who complains to your face over something small: the music too loud, the wait a little long, the chair that wobbles. So they say nothing, finish up, and quietly come back less.

        A small sign fixes the physics. It moves the moment of telling you away from the register, so someone can say the true thing without saying it to your face.

        How Knoted works

        Put up a sign. Hear everything.

        Sign on the wall. Note in your inbox.

        1
        Printed Knoted tabletop QR sign on a restaurant table

        We ship your signs.

        We ship your signs. You put them up, no drilling.

        Every sign carries our design with your own QR code applied. Choose your signs during setup. 1 professionally printed sign is included with Knoted, any format up to 5 × 7; additional signs are $10 to $30 one time each by size. We print it, ship it, and you put it up. Every rigid sign comes with the right hidden 3M mount for its surface, and the small formats peel, stand or slip into place. No drilling, no tools, and no complicated setup.

        Pick counter signs, tabletop cards, or mirror stickers for the clubhouse, gym, package room, or pool deck. Plans include your first printed sign, and extras start at $10 whenever you want more.

        2
        Got a suggestion? Try me

        CustomersResidents scan & speak up.

        Members scan anonymously.

        One scan opens a simple note, anonymous by default. About 10 seconds, no app, no login, no survey.

        About 10 seconds, no app and no account. Type something in the box, it’s the real thing.

        One scan opens a simple note, anonymous by default. About ten seconds, nothing to install. Try it above.

        3

        You read it in your inbox. Or ours.

        Every note stays in the Knoted dashboard, where you can mark it done. Or get every note by email and never open the dashboard, switch to a Monday summary or no email anytime.

        Notice the small print: every note names its sign.

        You fix it that afternoon, and it never becomes the one-star review.You fix it that afternoon, and the member who noticed stays a member.You fix it that week, and the resident who noticed renews.

        The sign catches it. The software tells you where to look.

        Choose your signs

        We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

        QR code that opens the Knoted demo note page

        Or try it the way they will.

        Try what your members see.

        Scan this with your phone, the way a customermemberclientmemberresident would. It opens the exact page a printed sign opens, in demo mode, and nothing is sent. Or open it in this tab.

        From a real customer

        Nothing was wrong. She just had an idea.

        Real customer feedback

        “For the mat sculpt classes it would be awesome to have the music turned up a little and a little more energy!”
        Sent by a client at Eastern Shore Core, a pilates studio on Knoted, published with their permission

        This is what Knoted turns into something you can act on.

        She liked the studio. She probably would have said exactly that if someone asked: “How was class?”

        What almost disappeared was the useful part.

        Knoted gives the people who already pay you somewhere easy to leave those small observations, ideas and frustrations while they’re still fresh.

        That note came from a pilates studio. Knoted runs in cafes, gyms and salons today, and apartment communities are the pilot. Now read it again as a property manager.

        Nothing was broken. Nobody was angry. She just noticed something that would make the place better, and without a sign in front of her it would have evaporated on the way out the door.

        Your residents have the same thought about the fitness center, the pool deck, the package room. Knoted gives it somewhere easy to land while it’s still fresh.

        The people who already pay you usually know what would make more people pay you.

        The residents you already have usually know what would make the next resident renew.

        The quiet majority

        You hear the loud customersmembersresidents. Knoted gets you everyone else.

        Most customersmembersresidents aren’t angry. They aren’t delighted enough to write a five-star essay either. They notice little things:

        • the class time they’d actually book
        • the product they wish you carried
        • the piece of equipment that feels off
        • the bathroom that keeps running out of soap
        • the part of the experience that could be slightly better
        • the wait they won’t mention at the chair
        • the product they wish you carried
        • the music that is a little too loud
        • the bathroom that keeps running out of soap
        • the part of the visit that could be slightly better
        • the class time they’d actually book
        • the piece of equipment that feels off
        • the locker room that keeps running out of soap
        • the wipes that are empty after 7am
        • the part of the floor that could be slightly better
        • the class time they’d actually book
        • the reformer that feels off
        • the changing room that keeps running out of paper towels
        • the music they wish were a little louder
        • the part of class that could be slightly better
        • the amenity hours they’d actually use
        • the package room that keeps jamming
        • the pool furniture that never gets wiped down
        • the gym that keeps running out of wipes
        • the part of the community that could be slightly better

        And then they leave. Knoted gives those thoughts somewhere to go.

        The entry points

        Put an ear wherever customersmembersresidents notice things.

        Every sign has its own QR code, so Knoted knows exactly where each thought came from.

        Knoted sign at a front desk
        Front deskGeneral ideas
        Knoted suggestion decal on a mirror
        MirrorComfort + facilities
        Knoted sign on a shop or studio floor
        FloorEquipment + experience
        Knoted sign at a salon wash station
        Wash stationService + comfort
        Knoted sign in a restroom
        RestroomSupplies + cleanliness
        Knoted sign at a gym front desk
        Front deskGeneral ideas
        Knoted suggestion decal on a gym mirror
        MirrorComfort + facilities
        Knoted sign on a gym floor
        Gym floorEquipment + experience
        Knoted sign in a locker room
        Locker roomSupplies + cleanliness
        Knoted sign at a studio front desk
        Front deskGeneral ideas
        Knoted suggestion decal on a studio mirror
        MirrorComfort + facilities
        Knoted sign on a studio floor
        Studio floorEquipment + experience
        Knoted sign in a changing room
        Changing roomSupplies + cleanliness
        Knoted sign in a package room
        Package roomLockers + mail
        Knoted sign at a community pool
        PoolFurniture + hours
        Knoted sign in a clubroom
        ClubroomAmenities + experience
        Knoted sign in a community fitness center
        Fitness centerEquipment + cleanliness
        Knoted sign at an apartment grill station
        Grill stationBurners + cleanliness
        Knoted sign at a pet station
        Pet stationSupplies + cleanliness

        No drilling · Hidden 3M mounting · Ready to place

        Choose your signs

        We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

        And sometimes the little thing isn’t little.

        Better in your inbox than on Google.

        Most customers will review you once, at most, and usually only when something was extreme. Everything else they notice over years of visits has nowhere to go.

        Most clients will review you once, at most, and usually only when something was extreme. Everything else they notice over years of visits has nowhere to go.

        Most members will review you once, at most, and usually only when something was extreme. Everything else they notice over years of visits has nowhere to go.

        Most residents will review you once, at most, and usually only when something was extreme. Everything else they notice over years of living there has nowhere to go.

        A review

        • Once per customer, if ever
        • Only when it went great or went wrong
        • Public, permanent, written for strangers

        A Knoted note

        • Any visit, as many times as they like
        • Any thought, even “turn the music up”
        • Private, straight to you

        A review is a verdict, delivered once. A sign in your space is an open line for as long as they’re your customerclientmemberresident.

        And when something is genuinely wrong, they can tell you before they tell everyone else.

        Hear it while you can still do something about it.

        Choose your signs

        We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

        Start hearing what clients don’t say

        $29/mo

        $29/month per location. 1 printed sign included. 30-day money-back guarantee.

        • Unlimited suggestions
        • 1 professionally printed sign included
        • Unlimited suggestions
        • Dashboard + email notifications
        • Download your notes as a CSV
        • Additional locations are discounted to $19/mo each, up to 11
        Choose your signs

        $29/month per location. 1 printed sign included.

        Your subscription starts at checkout. Cancel anytime. 30-day money-back guarantee.

        Pricing

        Keep an ear inside your business for $29/month per location.

        Keep an ear inside the community for $149/month.

        $29/month per location includes 1 printed sign and the full Knoted system. Additional signs are $10 to $30 one time each by size. See the signs.

        $29/month per location includes 1 printed sign and the full Knoted system. Additional signs are $10 to $30 one time each by size. See the signs.

        $29/month per location includes 1 printed sign and the full Knoted system. Additional signs are $10 to $30 one time each by size.

        $29/month per location includes 1 printed sign and the full Knoted system. Additional signs are $10 to $30 one time each by size.

        One plan, priced per community, because a community is a handful of amenity spaces and each one gets its own sign, its own notes and its own line in the report. We build your sign pack from your list of spaces, print it and ship it with onboarding, and every sign type is pictured below.

        $29/month per location. 1 printed sign included. Additional signs $10 to $30 one time each by size.
        $29/mo
        2 months free Pay yearly: $290 That is $24.17 a month, and one decision instead of twelve.

        As many signs around one location as you want. Extra signs are $10 to $30 one time each by size, shipping included.

        One small business location, with as many signs around it as you want. The price never changes with the number of signs. Your first printed sign is included, any format up to a 5 × 7 rigid sign, and more are in stock from $10 one time each.

        Your studio, as many signs around it as you want. Extra signs are $10 to $30 one time each by size, shipping included.

        Your gym, as many signs around it as you want. Extra signs are $10 to $30 one time each by size, shipping included.

        • The full Knoted system while you try it
        • Every note tagged to the sign it came from
        • Your own feedback categories
        • Instant alerts when something comes in
        • Monday summary of what members noticed
        • Mark issues handled and keep the history
        • Reply when a customermemberclientresident chooses to leave contact info
        • See every note in one place
        • 1 professionally printed sign included
        • The full Knoted system while you try it
        • Every note tagged to the sign it came from
        • Your own feedback categories
        • Instant alerts when something comes in
        • Monday summary of what customersclientsmembersresidents noticed
        • Mark issues handled and keep the history
        • Reply when a customermemberclientresident chooses to leave contact info
        • See every note in one place
        • 1 professionally printed sign included
        Choose your signs

        $29/month per location. 1 printed sign included.

        We print it. We ship it. You put it up.

        You’re not paying $29 for a QR code. You’re keeping an always-open line to the people already paying you. Knoted is $29/month per location, includes 1 printed sign, and carries a 30-day money-back guarantee. A year of that line is the product, not a QR code.

        30-day money-back guarantee from the day your box arrives.

        Apartment communitiesFounding rate · first ten

        Knoted for Communities

        $349$149/mo per community

        The first ten communities lock $149/mo per community, whatever its size, for as long as they stay subscribed — sign pack and onboarding included. It’s the trade for piloting something new. List after that is sized to the community: $349/mo up to 300 units, $449/mo above, plus a one-time $299 sign & onboarding fee that founding communities never pay.

        On an annual invoice, that is $1,490 per community per year — 12 months for the price of 10. For a 300-unit community, about $5 per unit, per year.

        For apartment, HOA and student housing communities. One price per community, however many amenity spaces it has.

        Live today

        • Everything in Knoted, for every amenity space
        • Every note tagged to the space it came from
        • Amenity sign pack included: signs for up to 10 amenity spaces, extras $30 each
        • Your suggestion inbox, updating live
        • An email the moment a note comes in
        • A weekly digest of what residents said
        • Your own categories, up to 8: residents tag their note, you filter by it
        • Reply to residents who leave an email
        • Download your notes as a CSV

        Built with your pilot

        • Team access, so the office and maintenance each get their own login
        • Per-space routing, so a pool note reaches whoever fixes the pool
        • A monthly community report and a roll-up across communities
        Start your pilot → Book a demo

        Billed per community, by card at checkout or by invoice if that fits your process better. The rate above is the rate. The founding rate is locked for as long as you stay subscribed. 60-day money-back guarantee from the day your signs arrive.

        Knoted is live in cafes, gyms, and salons today. Apartment communities are the pilot, and that’s what the founding rate is for.

        Choose your signs during setup, or order more from your dashboard anytime.

        Choose your signs during setup, or order more from your dashboard anytime.

        Need more signs for a space the pack doesn’t cover? Extras are $30 each, one time, ordered from your dashboard anytime.

        More than one property?

        Management companies & owners Knoted for Portfolios Ten or more communities — apartment, HOA, or mixed — quoted per community, per year, on one annual invoice against your property list. Volume pricing, invoiced → Purpose-built & off-campus Knoted for Student Housing Priced per community like any other. Year one writes the review page every future resident reads — a private channel matters most at lease-up. Same per-community pricing → Shopping centers & mixed-use Knoted for Retail A sign in every common space — restrooms, food court, garage — so guests tell your team instead of telling Google. From $499 per property →

        A chain past 11 locations? Email us and we’ll get you set up.

        30 days, no questions asked.

        No questions asked. Try Knoted for 3060 days from the day your signs arrive. If it isn’t working for your businesscommunity, say so and we refund everything. Knoted for Communities carries 60 days on exactly the same terms, timed to the day-60 pilot review.

        • 3060 days from sign delivery
        • Full refund, extra signs included
        • No questions asked
        • You keep the sign, nothing to send back

        Before you decide, the questions everyone asks

        Couldn’t I just use a QR code and Google Forms?

        If all you want is a QR code that opens a form, yes. Use Google Forms for free.

        Knoted is for businesses that want to do something with what comes back.

        Every note tells you where it happened, customersclientsmembersresidents can categorize what they noticed, time-sensitive notes can reach you immediately, handled issues stay tracked, and your Monday summary shows you what came in and what keeps coming up.

        The QR code collects the thought. Knoted makes the thoughts useful over time.

        Is customermemberresident feedback really anonymous?

        Yes. Notes are anonymous by default. No account, no name, no tracking. CustomersMembersResidents can optionally leave an email if they'd like a follow-up, but it's never required.

        Will customersmembersresidents actually use it?

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in the demo on this page is exactly what your customers get, so use it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in Try it on this page is exactly what clients get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        We won’t invent a usage number for you. What we can show you is the entire ask: the note box in Try it on this page is exactly what your members get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in Try it on this page is exactly what a resident sees, so try it and time yourself. No app, no account, no name, about ten seconds with the phone they’re already holding. Placement does the rest: the sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. Every sign carries its own QR code, so you see which spaces talk and can move any sign that sits quiet. And the pilot carries a 60-day money-back guarantee from the day your signs arrive.

        What do I physically receive?

        1 professionally printed sign with your QR code applied is included with Knoted, any format up to 5 × 7. Additional signs are $10 to $30 one time each by size. Every sign photo on this page is the actual printed product.

        The amenity sign pack: printed signs for up to 10 amenity spaces, each carrying that space’s own QR code, already applied. We build the list with you at onboarding, print the pack, and ship it to your office. The sign photos on this page are the actual products, and tapping one opens it full size. Nothing to assemble and nothing that drills or screws into a wall: each rigid sign arrives with the right hidden 3M mount for its surface. Extra signs are $30 each from your dashboard, printed and shipped the same way.

        How fast do I get my sign?

        Printed signs are in stock, so your order gets picked and posted rather than waiting on a print run. We apply your QR code by hand, scan every sign before it ships so a dead code never reaches a wall, and send it with tracking. Most orders go out within a couple of business days and are in your hands within the week. Your dashboard is live as soon as checkout is complete.

        Will this flood my inbox?

        You choose. New accounts start with both emails on, one the moment a note arrives, and a Monday summary of the week, and either can be switched off in settings. Turn both off and we send nothing at all; every note still lands in your dashboard. Alerts can also go to a different address than the one you log in with, so they reach whoever is actually handling them.

        Choose your signs
        Made for the surface

        Pick the mount that fits the spot.

        Every placement gets a mount matched to its surface and environment, centered behind the sign with every edge out of sight.

        Smooth indoor walls

        Painted walls, finished wood, tile, glass, and nonmagnetic equipment use hidden 3M Command Picture Hanging Strips. The rigid sign lifts off and clicks back on.

        Bathrooms & locker rooms

        Humid rooms get water-resistant 3M Command Bath Picture Hanging Strips instead of the standard indoor version, still centered and hidden behind the sign.

        Outdoor amenity spaces

        Pool and pet-station signs use hidden, weather-rated 3M Dual Lock. It handles outdoor exposure and lets the sign snap off when it needs to come down.

        Some surfaces need a different spot. Textured walls, brick, wallpaper, fabric, curved tubing, and rubber-coated equipment need a different placement or a customer-approved mount. Keep every sign clear of cables, adjustment holes, and moving parts.

        What you’ll actually hear

        The little things members notice but rarely tell you.

        “Could we get another 6pm reformer class? It’s the only one that fits after work and it’s always full.”
        Front desk sign
        “The strap on reformer #4 is starting to fray.”
        Studio wall sign
        “The studio gets really warm during afternoon classes.”
        Mirror decal
        “Would love somewhere to hang bags besides the floor.”
        Changing room sign
        “The showers run cold by about 7am on weekdays.”
        Locker room sign
        “Cable attachment on the second lat pulldown is starting to fray.”
        Weight floor sign
        “Any chance of a fan on the turf side? It gets rough in the afternoon.”
        Gym floor sign
        “The wipe dispenser by the free weights is empty more often than not.”
        Mirror decal

        Examples, not real member notes. Nothing anyone writes to you is ever published anywhere, it goes to your inbox and no further.

        Why members use it

        Nothing to download. Nothing to sign into.

        • Anonymous by default
        • About 10 seconds
        • No app
        • No account
        • No survey

        A member can leave an email if they want you to write back. Most won’t, and it’s never asked for.

        What actually goes on the wall

        Built for real studios, not dashboards.

        Built for real gyms, not dashboards.

        Knoted is a physical thing you install, and the software is the part that makes it work. Here is what turns up in the box.

        Knoted QR suggestion sign reading Equipment issue or idea, mounted on the wall of a pilates studio beside a row of reformers
        Studio wall sign8 × 10 in, rigid, with a hidden 3M Command mount centered on the back. Lifts off clean and clicks back on.
        Compact Knoted QR decal reading Quick suggestion, stuck to the mirror of a pilates studio mat room
        Mirror decal3 × 4.5 in vinyl. Peels and sticks to glass or a mirror, no tools and nothing to mount.
        Knoted QR suggestion sign mounted flush on steel gym equipment in a free-weights area
        Gym floor sign8 × 10 in, rigid, with hidden 3M Command strips centered on the back. Big enough to read from across the floor, and it lifts off clean.
        Compact Knoted QR decal stuck to a gym locker room mirror
        Mirror decal3 × 4.5 in vinyl. Peels and sticks to glass or a mirror, no tools and nothing to mount.
        • Your studio’s QR code is printed on before it ships, nothing to apply
        • Your gym’s QR code is printed on before it ships, nothing to apply
        • Every sign carries its own code, so a note tells you which one it came from
        • Nothing drills, screws or damages a wall or a mirror
        • Nothing drills, screws or damages a wall, a mirror or a machine
        • Printed, packed and shipped by hand from Long Island, New York
        What you receive

        Printed things, made for real rooms.

        These are the formats and materials, photographed at real size in real rooms. Every one arrives printed, with your own QR code already applied, ready to stand or stick. Nothing drills or screws into a wall: rigid signs come with a hidden 3M mount matched to the surface, and the counter sign stands on its own. Choose your signs during setup; 1 printed sign is included and additional signs are $10 to $30 one time each by size. Every card carries its size so you can measure the spot before it ships. Tap any photo to look closer.

        This is what arrives: your pack includes signs for up to 10 amenity spaces, each printed with that space’s own QR code. Extras are $30 each, and every card carries its size so you can measure the wall before it ships. Tap any photo to look closer.

        QR suggestion sign at a cafe register counter

        Counter sign

        Quick suggestions at the register or front desk.

        5 × 7 in Stand included
        Tabletop QR feedback card on a restaurant table

        Tabletop card

        For cafes, restaurants, lounges, and seating areas.

        4 × 6 in Knoted design + your QR Folds into its own stand
        QR suggestion card presented with the bill at a restaurant

        Bill insert

        A quiet note before guests head out.

        3.5 × 5.5 in Knoted design + your QR Slips into the bill folder
        Bathroom QR sign for reporting supplies and maintenance issues

        Bathroom sign

        Quiet flags for supplies, cleanliness, and maintenance.

        5 × 7 in Command strips pre‑applied
        Compact QR sticker on a restroom mirror

        Mirror sticker

        A compact prompt right where people look.

        3 × 4.5 in Knoted design + your QR Peel-and-stick
        QR suggestion sign mounted flush on steel equipment in a gym free-weights area

        Gym area sign

        Weight floor, cardio, locker rooms. Big enough to read across the room.

        8 × 10 in Command strips pre‑applied
        Knoted QR suggestion sign reading Equipment issue or idea, mounted on the wall of a pilates studio beside a row of reformers

        Gym area sign

        Reformer rows, changing rooms, shared spaces.

        8 × 10 in Command strips pre‑applied
        Knoted QR sign on a clubroom wall for reporting messes or broken items

        Clubroom sign

        Residents report messes, broken items, or anything missing.

        8 × 10 in Command strips pre‑applied
        Knoted QR sign at an apartment pool for reporting cleanliness or broken furniture

        Pool sign

        Cleanliness, furniture, and anything off at the pool.

        8 × 10 in Weather‑rated snap‑on mount
        Knoted QR sign in a package room for reporting jammed lockers or messes

        Package room sign

        Jammed lockers, messes, and anything not working.

        8 × 10 in Command strips pre‑applied
        Knoted QR sign in an apartment workspace for reporting wifi trouble or broken equipment

        Workspace sign

        Wifi trouble, noise, and anything that needs fixing.

        8 × 10 in Command strips pre‑applied
        Knoted QR sign at an apartment pet station for reporting empty bag dispensers

        Pet station sign

        Empty bag dispensers, broken gates, and anything at the dog run.

        8 × 10 in Weather‑rated snap‑on mount

        Built for the places people actually notice things.

        Cafes & restaurants

        Seating, comfort, service, pickup flow, and small menu ideas.

        Salons & barbershops

        Wait times, comfort, cleanliness, and the overall visit.

        Gyms & studios

        Broken equipment, locker rooms, cleanliness, and layout.

        Apartments & property

        Residents flag fixes in shared spaces before they escalate.

        Anywhere people notice things works too: retail, kiosks, offices. These four are just where Knoted lives today.

        The feedback customersmembersclientsmembers won’t put in a review.

        Not just complaints, and not just from the few who post. The same sign carries what nobody writes a review about: the class time that would fill, the thing you should add.

        The feedback residents won’t put in a survey.

        Not once a year, and not only when something is broken. The same sign carries what a resident would never open a work order for: the courtyard light that stays out, the gym equipment that’s worn, the amenity hours that don’t fit their schedule.

        A Google review is public, permanent, and written after they have gone.

        A survey email lands days later, once they have already decided.

        Asking in person only reaches the ones comfortable saying it out loud.

        A sign on the wall gets you everyone else: anonymous, about ten seconds, and every note tells you which sign it came from, while you can still fix it.

        The annual survey asks once a year, by which time they have decided.

        A work order covers what is broken, not the hours or the worn equipment.

        An online review arrives in public, usually after the notice to vacate.

        A sign in each amenity space gets you the rest: anonymous, about ten seconds, and every note tells you which space it came from, while the renewal is still open.

        FAQ

        Fair questions.

        Couldn’t I just use a QR code and Google Forms?

        If all you want is a QR code that opens a form, yes. Use Google Forms for free.

        Knoted is for businesses that want to do something with what comes back.

        Every note tells you where it happened, customersclientsmembersresidents can categorize what they noticed, time-sensitive notes can reach you immediately, handled issues stay tracked, and your Monday summary shows you what came in and what keeps coming up.

        The QR code collects the thought. Knoted makes the thoughts useful over time.

        Is customermemberresident feedback really anonymous?

        Yes. Notes are anonymous by default. No account, no name, no tracking. CustomersMembersResidents can optionally leave an email if they'd like a follow-up, but it's never required.

        Is this just a complaint box?

        No. The sign asks for suggestions, not grievances, and what that invites is ideas: the seat that needs shade, the class time that would fill, the drink you should add. Complaints are welcome too, and better a private note than a public review.

        It’s anonymous. Can someone abuse that?

        Someone could type something dumb, sure. It lands in your inbox, only you see it, and you delete it and move on. Nothing a customermemberresident writes is ever published anywhere, so a crank has no audience.

        Do customersmembersresidents need to download an app?

        No. Scanning the QR code opens a simple web page where they type a quick note and hit send. No app, no login, no survey. It takes about 10 seconds.

        Will customersmembersresidents actually use it?

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in the demo on this page is exactly what your customers get, so use it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in Try it on this page is exactly what clients get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        We won’t invent a usage number for you. What we can show you is the entire ask: the note box in Try it on this page is exactly what your members get, so try it and time yourself. No app, no account, no name, about ten seconds with the camera they’re already holding. Placement does the rest: a sign next to the thing people notice catches them at the moment they have something to say. Every sign carries its own QR code, so you can see which spots talk and move any sign that sits quiet. And if it sits dead for a month anyway, say so and every dollar comes back.

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in Try it on this page is exactly what a resident sees, so try it and time yourself. No app, no account, no name, about ten seconds with the phone they’re already holding. Placement does the rest: the sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. Every sign carries its own QR code, so you see which spaces talk and can move any sign that sits quiet. And the pilot carries a 60-day money-back guarantee from the day your signs arrive.

        What happens after I order?

        Your dashboard is live as soon as checkout is complete. We apply your QR code to the signs you chose, hand-check every code, and post the order within a couple of business days.

        Your dashboard is live as soon as checkout is complete. We apply your QR code to the signs you chose, hand-check every code, and post the order within a couple of business days.

        What do I physically receive?

        1 professionally printed sign with your QR code applied is included with Knoted, any format up to 5 × 7. Additional signs are $10 to $30 one time each by size. Every sign photo on this page is the actual printed product.

        The amenity sign pack: printed signs for up to 10 amenity spaces, each carrying that space’s own QR code, already applied. We build the list with you at onboarding, print the pack, and ship it to your office. The sign photos on this page are the actual products, and tapping one opens it full size. Nothing to assemble and nothing that drills or screws into a wall: each rigid sign arrives with the right hidden 3M mount for its surface. Extra signs are $30 each from your dashboard, printed and shipped the same way.

        How fast do I get my sign?

        Printed signs are in stock, so your order gets picked and posted rather than waiting on a print run. We apply your QR code by hand, scan every sign before it ships so a dead code never reaches a wall, and send it with tracking. Most orders go out within a couple of business days and are in your hands within the week. Your dashboard is live as soon as checkout is complete.

        Do I need to install anything?

        No assembly, no tools, and nothing to set up. Every sign arrives printed with your business's QR code already applied, ready to hang. Smooth indoor walls use hidden 3M Command Picture Hanging Strips, humid rooms use the water-resistant Bath version, and outdoor signs use hidden weather-rated 3M Dual Lock. Nothing gets drilled into your walls. Rough surfaces such as brick and textured walls need a smooth alternate placement or a customer-approved mount. If a sign ever wears out, replacements are priced like any extra, $10 to $30 depending on size, and we ship the new one the same way.

        No assembly, no tools, and nothing to set up. Every sign arrives printed with your community's QR code already applied. The tabletop card folds into its own stand, the bill insert slips into your bill folder, and the mirror sticker peels and sticks. Smooth indoor walls and nonmagnetic equipment use hidden 3M Command Picture Hanging Strips, humid rooms use the water-resistant Bath version, and outdoor signs use hidden weather-rated 3M Dual Lock. Nothing gets drilled into your walls. Rough surfaces such as brick and textured walls need a smooth alternate placement or a customer-approved mount. If a sign ever wears out, replacements are priced like any extra, from $10, and we ship the new one the same way.

        Will this flood my inbox?

        You choose, and you can change it whenever you like. New accounts start with both emails switched on: one the moment a note arrives, so nothing sits unseen, and a Monday summary of the week's notes. Either can be turned off on its own in settings, and if you turn both off we send nothing at all. Every note still lands in your dashboard, which is where they all collect either way. Alerts can also be pointed at a different address than the one you log in with, so they go to whoever is actually handling them rather than to you.

        How do I get started?

        Choose your signs, enter your business details and email, then finish secure checkout. Knoted is $29/month per location and includes 1 professionally printed sign. We print it, ship it, and you put it up. Additional signs are $10 to $30 one time each by size.

        Tell us about your community and we'll send a quote, then invoice you: there is no checkout to click through. We set up your dashboard and QR codes with onboarding, and print and ship your amenity sign pack after setup.

        Can I pay yearly?

        Yes. Knoted is $290/year per location, which is two months free compared with twelve months at $29/month for that location. It renews once a year, and you can cancel renewal anytime. The same 30-day money-back guarantee applies; after that, cancelling stops the next renewal and access continues through the year you paid for.

        Can I cancel anytime?

        Yes. Plans are month-to-month, or year-to-year when you choose annual billing. Cancel from your billing settings whenever you like and you'll keep access through the end of the period you paid for. No contracts, no lock-in.

        How does checkout work?

        Choose your signs, enter your business details and email, then finish secure checkout. Knoted is $29/month per location and includes 1 professionally printed sign. Additional signs are $10 to $30 one time each by size. The 30-day money-back guarantee starts when your signs arrive.

        Tell us about your community and we’ll send a quote. Communities can pay by card or invoice, and the amenity sign pack is included with onboarding.

        Why would I pay for customer suggestions?

        Because the people already paying you are usually the best source of information about what would make the experience better. Without an easy way to hear from them, most of those observations simply disappear and you’re left guessing.

        What does it cost?

        $29/month per location includes 1 professionally printed sign, unlimited suggestions, dashboard and email notifications. Additional signs are $10 to $30 one time each by size; additional locations on the same account are discounted to $19/month each, up to 11. Month to month, cancel anytime. The 30-day money-back guarantee starts when your printed sign arrives.

        What does it cost?

        $29/month per location covers your gym and includes 1 professionally printed sign, unlimited suggestions, dashboard and email notifications. Additional signs are $10 to $30 one time each by size; additional locations on the same account are discounted to $19/month each, up to 11. Month to month, cancel anytime. The 30-day money-back guarantee starts when your printed sign arrives.

        What does it cost?

        $29/month per location covers your studio and includes 1 professionally printed sign, unlimited suggestions, dashboard and email notifications. Additional signs are $10 to $30 one time each by size; additional locations on the same account are discounted to $19/month each, up to 11. Month to month, cancel anytime. The 30-day money-back guarantee starts when your printed sign arrives.

        What's the founding rate for communities?

        The first ten communities to come on get Knoted for Communities at $149/mo per community instead of the list rate, and that price is locked for as long as the community stays continuously subscribed. It never steps up, whatever the community’s size. The price is per community however many amenity spaces it has, and the amenity sign pack is printed and shipped with your onboarding with no rollout fee. Communities are billed per community and invoiced after a quote rather than through checkout, so there is no card to enter. The 60-day money-back guarantee runs from the day your signs arrive, and cancelling ends the founding rate with the subscription. Once the ten spots are taken, list is sized to the community — $349/mo up to 300 units, $449/mo above — plus a one-time $299 sign and onboarding fee that founding communities never pay. Why does it exist? The first communities are piloting something without a track record, and a locked lower price is the honest trade for that.

        What if it doesn't work for my businessgymstudiocommunity?

        Then you shouldn't pay for it. Both plans have a no-questions-asked guarantee: say so within 30 days of your box arriving and we'll refund everything you paid, the $29 and any extra signs. No forms, no phone call, no convincing us, and the printed signs are yours to keep.

        Then you shouldn't pay for it. Your plan has a no-questions-asked guarantee: say so within 30 days of your box arriving and we'll refund everything you paid, the $29 and any extra signs. No forms, no phone call, no convincing us, and the printed signs are yours to keep.

        Then you shouldn't pay for it. Knoted for Communities has a no-questions-asked guarantee: say so within 60 days of your signs arriving and we'll refund everything, your plan and any extra signs. No forms, no phone call, no convincing us, and the printed signs are yours to keep.

        How is Knoted different from Google reviews or survey tools?

        Reviews are public and after the fact. Surveys feel like homework and arrive days later by email. Knoted captures feedback privately, in the moment, while the customerresident is still in your space, so you can fix it before it becomes a review. Knoted never posts anything publicly and doesn't touch your Google listing. It's a private channel you own.

        Is feedback anonymous?

        Yes, by default.

        Do clients need an app?

        No.

        How are the signs installed?

        Adhesive mounting. No drilling or tools.

        Can I add more signs?

        Yes.

        Can I tell where a suggestion came from?

        Yes. Every sign has its own location.

        What if no one uses it?

        30-day guarantee.

        Can I cancel anytime?

        Yes.

        Choose your signs

        We print it. We ship it. You put it up.Flat per community, month to month. Cancel anytime.

        Christian, founder of Knoted

        I’m Christian. I build Knoted from Long Island, New York, and for now I print, pack, and ship every sign myself.

        Knoted exists because of a suggestion box in a cafe near me. I had an idea I genuinely wanted to leave them: the window seats get blasted by afternoon sun, and blinds would fix it. But there was no paper by the box, everyone was busy, and saying it to someone’s face felt strange. So I left, and they never heard it. I keep thinking about how many times a day that happens in every business.

        Every support email lands in my own inbox, and I usually answer the same day.

        Knoted is new, and I won’t pretend otherwise. What I can offer is the guarantee, and me: if it doesn’t earn its keep, the risk is mine, not yours, and I’d genuinely rather refund you and hear why.

        What I can offer is the guarantee, and me: if it doesn’t earn its keep, the risk is mine, not yours, and I’d genuinely rather refund you and hear why.

        Christian, founder of Knoted · hello@knoted.app

        Your customers are already noticing things.

        Your clients are already noticing things.

        Your members are already noticing things.

        Your residents are already noticing things.

        Give those thoughts somewhere to go.

        Choose your signs.

        $29/month per location. 1 printed sign included. 30-day money-back guarantee.

        Choose your signs
        Get started

        Start hearing what your customersclientsresidents won’t say out loud.

        Start hearing what members won’t say.

        $29/month per location. 1 printed sign included. 30-day money-back guarantee.

        $29/month per location. 1 printed sign included. 30-day money-back guarantee.

        Month-to-month, cancel whenever you like.

        $29/month per location. 1 printed sign included. 30-day money-back guarantee.

        Month-to-month, cancel whenever you like.

        Pilot pricing is $149/mo per community, flat, with the sign pack included. Set up your community and pick your amenity spaces now; the signs go to print as soon as you’re live.

        Choose your signs See pricing
        Anonymous by default Starter kit included Starter kit included Starter kit included Your amenity sign pack included Shipping included, every order No drilling. Installs in minutes No drilling. Installs in minutes One price, however many spaces ($30 one time each) Anonymous by default Anonymous by default
        Apartment communities Not ready to start today?

        Bring Knoted to your community.

        Get the gym launch-rate details in your inbox.

        Tell us where to send it and the one-pager lands in your inbox right away: pricing, terms, and what is built today, in a form you can forward to whoever approves it. A real reply follows within one business day.

        Prefer to look it over first? Tell us about your gym and we’ll email the launch-rate details and a link to get started when you’re ready.

        Would rather be walked through it? Book a demo. About twenty minutes, on your screen.

        Apartment communities

        See it from your onsite team’s side.

        About twenty minutes on a screen share, both halves of it: what a resident does at the sign, and what your office sees the moment they do. Tell us where to reach you and three times come back within one business day. Bring maintenance, marketing, or a regional manager; the more of the room that sees it, the fewer times this has to be relayed.

        Knoted QR sign in an apartment package room
        Knoted QR sign at an apartment pool deck
        Knoted QR sign on a clubroom wall

        What arrives

        A printed sign for each amenity space you list, up to 10 included: pool, fitness center, grill area, package room, clubroom, pet station. Each sign carries that space’s own QR code, already applied. The pet station comes as a pair: the sign, plus a weatherproof sticker for the bag dispenser, both on the same code. We build the list with you at onboarding, print the pack, and ship it to your office. Need more than ten? Extras are $30 each. Nothing to assemble, nothing that damages a wall, and the photos here are the actual products. Tap one to look closer.

        Will residents actually use it?

        Knoted is new and we won’t invent a usage number. What we can show you is the entire ask: the note box in Try it on this page is exactly what a resident sees, so try it and time yourself. No app, no account, no name. The sign in the package room catches the resident standing at the jammed locker, which is a report a portal ticket was never going to get. And because every sign has its own QR code, you see which spaces talk and can move any sign that sits quiet.

        Ready now? Get started →

        Add details so we can quote faster optional When works, and who is joining? optional

        It carries the pricing, the terms, and what is built today, in a form you can forward to whoever approves it. Founding rate is $149/mo per community for the first ten, instead of the $349/mo list rate, locked for as long as you stay subscribed. Requesting the one-pager costs nothing.

        No calendar link and no sales sequence: you get three times to choose from, by email, within one business day. Nothing is booked and nothing is charged by asking. Pilot pricing, if it comes up, is $149/mo per community for the first ten communities instead of the $349/mo list rate, with a 60-day money-back guarantee.

        $29/month per location. Choose your signs during setup; 1 professionally printed sign is included and additional signs are $10 to $30 one time each by size. We print it, ship it, and you put it up. The 30-day money-back guarantee starts when your printed sign arrives.

        Prefer email? Write to hello@knoted.app.